Terms & Conditions


Great Sign offers 2 types of paid plans, ①Light Plan and ②Great Plan.
The User must agree and observe the following Terms and Conditions of Use to use and when using a Paid Plan.

Article 1. General Provisions
1. Outcome of contract
(1) The User shall apply to the paid plan based on established methods and shall authorize any necessary investigation based on the Company’s prescribed methods.
(2) The Company shall, after application to the paid plan, maintain the ability to examine usage qualifications based on own judgment.
(3) The Company shall maintain the ability to disapprove the application, or retroactively cancel the paid plan and not allow usage should the User fall under any of the following cases (suspension of use is not limited to Paid Plans and may extend to the service as a whole):
  a.) When the User does not exist
  b.) If the User does not have any contact details
  c.) If the User has received a cancellation of contract in the past due to a violation of the Terms and Conditions or when applying for a Paid Plan, have already had their usage suspended due to a violation of the Terms and Conditions
  d.) Has declared wrongful information at the time of application
  e.) If the User has payment pending for services rendered or in the past has instance of non-payment
  f.) In the case where the User may fail to fulfill their obligation under the Terms and Conditions
  g.) The User has committed, or may commit, a prohibited act listed in Article 13
  h.) In the case where the User is either a minor, an adult ward, a person under curatorship, or a person subject to limited guardianship, and the application procedure has not been performed by a guardian of an adult, or the consent of a legal representative was not obtained at the time of application
  i.) In the case where the User is an Anti-Social Force such as a crime syndicate, or a member thereof, or a person related to such
  j.) In addition, if it is determined that there is a problem or technical difficulty during the course of business
(4) The Company, based on own judgment, reserves the right not to disclose the details of the assessment to the User. The User may not make an objection to this, including the existence of disclosure.
(5) There may be instances when the process of accepting and reviewing applications may be performed by a designated subcontractor. In that case, the User may not make objections.

2. Contract Period
 The contract period of Paid Plans is not specified, and therefore the User may cancel (withdraw from) the service at any time using the Company’s prescribed methods.
 Furthermore, cancellation during the period of an existing contract is subject to the stipulations of Articles 6 and 7.

3. Usage Fees
(1) A. Light Plan
   a.) Fixed monthly fee
     JPY 7,800 monthly (tax excluded)
   b.) Cost per completed document
     JPY 150/ completed document (tax excluded)
   B. Great Plan
   a.) Fixed monthly fee
     JPY 9,800 monthly (tax excluded)
   b.) Cost per completed document
     JPY 180/completed document (tax excluded)
(2) The pricing for usage that starts in the middle of the current month will be prorated from the time of execution of the contract.
(3) When subscribed to a Paid Plan, usage fee is to be paid regardless of actual utilization.

4. Payment Methods
(1) Regardless of plan and payment method, the usage fee is calculated on the last day of every usage month.
   A. Cash
    The invoice details are finalized on the 1st day of the following month, and the User is required to pay by the end of the month (should the last day fall on a Saturday, Sunday or a National Holiday, then payment is to be made on the previous working day of the bank.).
   B. Credit Card
    The invoice details are finalized on the 1st day of the following month and will be settled on the same day. However, the timing of the withdrawal for payment is dependent on the credit card company’s withdrawal date.
(2) If payment cannot be made by the deadline, the User shall pay, as late penalties, an amount calculated at 14.6% per year from the day after the payment due date until the account is settled, according to a date and method prescribed by the Company.

5. Change of Plan
(1) The User may, at any time, upgrade from Light Plan to Great Plan. However, downgrading from Great Plan to Light Plan is not allowed. In that case, the User shall cancel their Great Plan contract and reapply for a Light Plan.
(2) Based on changes in the User’s Paid Plan, the charges for the current month will be as follows.
  With the date of change as reference, the User shall pay the total of the prorated amount based on the previous plan covering the number of days until the change, plus the prorated amount based on the new plan covering the number of days from the date of change to the last day of the usage month.
(3) In the case of an upgrade from Free Plan to Paid plan, the usage fees for that month are as follows.
   A. Free Plan to Light Plan
    The User shall pay the total prorated amount from the date of change to Light Plan (including the actual date of upgrade) to the last day of the month.
   B. Free Plan to Great Plan
    The User shall pay the total prorated amount from the day the Company finishes the assessment to the last day of the month.
(4) The change in plans is only done online.
(5) The User, once they have registered for a paid plan, can no longer downgrade to a free plan.

6. Cancellation/Termination by User
(1) This service will be terminated once the User has expressed intention to end or cancel the contract, regardless of reason.
(2) The payment for the above case is, ① for Light Plan, the User shall pay a prorated amount based on the number of days until the withdrawal date (includes cancellation application date); ② for Great Plan, the User shall pay a prorated amount based on the number of days until and including the cancellation (withdrawal) date (the finalized cancellation date after the User has taken the designated procedure to withdraw).
   Furthermore, if the usage fees cannot be paid by the deadline set forth in paragraph 4 (1) of the same article, the User shall also pay the late penalties as in the similar clause (2).

7. Cancellation by the Company
(1) Should any of the following apply to the User, the Company reserves the right to suspend all or part of the service, or cancel the contract with the User without prior notice.
   a. Violation of these Terms
   b. A bill or check has bounced
   c. Received a request for seizure, provisional seizure, provisional disposition or other compulsory execution or deliquency
   d. Filed a petition for bankruptcy proceedings, civil rehabilitation proceedings, corporation reorganization proceedings, or special liquidation proceedings
   e. In addition to the above b. to d., there has been a significant change in the credit status of the User
   f. In the event of dissolution or suspension of business operations
   g. Has received caution or recommendation from the relevant authorities regarding business methods, or has received administrative sanctions
   h. The User has accessed data saved on the Company’s computers without permission, or made modifications or destroyed data, or the Company has judged the existence of that possibility.
   i. Using oneself or a third party, the User has committed any of the following acts:
     A) Violent acts of demand
     B) Unreasonable claims beyond the scope of legal responsibility
     C) Threatening behavior or acts of violence with regards to transactions
     D) Spreading rumors, betraying another party’s trust by the use of fraudulent means or force, or obstruction of business
     E) Acts that correspond to any of the above
2.Regardless of the preceding items, the Company reserves the right to cancel the contract if it has been assessed that continuing the usage of the Service will be difficult.
3) If the Company cancels its contract with the User based on the above (1) and (2) provisions, and for whatever reason, the reason ends on the cancellation date, then the User shall pay the usage fees by the deadline stipulated in paragraph 4(1) of the same article.
(4) Regardless of the provisions in paragraphs 3 to 6, the amount to be paid in the above (3) shall be the full amount of the usage fees of the relevant plan.
  Furthermore, should the User be able to pay the usage fee by the deadline set forth in paragraph 4(1) of the same article, similar to paragraph 4(2), the User shall pay late penalties.

8. Ban on Resale
(1) The User may create multiple accounts, but it is prohibited to let others create an account on one’s behalf.
(2) The User may not let others use accounts that the User has created.
(3) The Company reserves the right to cancel the contract should it be found that the User has violated the above (1) and (2).
  Further, the Company may demand compensation for damages caused.

9. Changes in the Paid Plans Terms & Conditions
Under the following cases, the Company reserves the right to modify the contents of the Terms of Use for Paid Plans at any time without prior notice to Users.
(1) When the change is in the general interest of the User
(2) When the changes do not violate the purpose of the contract and are reasonable in light of the necessity of the changes, the appropriateness of the modifications and other circumstances related to the changes.
Should the Company modify the Paid Plans Terms and Conditions, the User shall be notified of those changes through the methods set forth in Article 7 of this Agreement. The modified Paid Plans Terms and Conditions shall be applicable from the date stipulated in the notification.

Article 2. Light Plan
1. End of Use
(1) The User may cancel or withdraw from the Light Plan service at any time.
(2) When cancelling or withdrawing from the service, the User must undertake the withdrawal procedures online using the designated format.
  The User can no longer use the service once the User has undertaken the cancellation (withdrawal) process and it has been confirmed.
  The User can no longer access any documents and information uploaded to the service once the cancellation (withdrawal) has been finalized.

Article 3. Great Plan
1. End of Use
(1) The User may cancel or withdraw from the Great Plan service at any time.
(2) When cancelling or withdrawing from the service, the User must undertake the withdrawal procedures online using the designated format.
  The User can no longer use the service once the User has undertaken the cancellation (withdrawal) process and it has been confirmed.
  The User can no longer access any documents and information uploaded to the service once the cancellation (withdrawal) has been finalized.
(3) After the User has cancelled the service, the Company shall destroy the documents uploaded for User Identity Authentication at an appropriate time.
2. Identity Verification
(1)The identity verification that is carried out is to confirm that the information the User inputs as well as the uploaded documents are consistent with each other and holds no meaning beyond that.
(2) The Company shall safekeep the User’s information as well as uploaded documents for the duration of their usage.
(3) The identity verification carried out under Great Plan does not fall under “special authentication operations” specified in Article 2 paragraph 3, Article 4 to 16 of the laws relating to electronic signature and authentication business.
(4) The identity verification carried out is limited to the items stipulated in (1) above. We do not verify whether the uploaded documents have been altered or falsified.
  Moreover, we will not be liable for any damages to the User as a result of altered or falsified documentation.
3. Handling of personal information
The handling of uploaded documentation by the User at the time of applying for Great Plan is addressed in a separate document (“Regarding the handling of personal information when applying for Great Plan”) and will be handled accordingly.
 The User may only apply for Great Plan after agreeing to the above terms and conditions.

Supplementary Provisions
Enacted 2019/05/01
Revisions 2020/01/01
Revisions 2020/04/01

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